Thank you so much!! You’ve done such a great job, and are easily the best transcriber PHC has ever
had.

Hunter Scott
Project Homeless Connect – San Francisco

CAVAL Training has been a Butterflies client since November 2006. We value their quick turnaround on urgent jobs and attention to detail. Quality and responsiveness are everything in training and Butterflies deliver for us every time!

Richard Sayers AIMM, MAITD
Training Manager
CAVAL Collaborative Solutions

… Suffice to say that I have at all times been impressed, satisfied and grateful for the quality of her work and for the efficient, prompt and diligent manner in which she has performed such duties and conducted herself. … I categorically affirm that I would have happily engaged Susan Gross as my confidential private secretary or office manageress in any of these positions I once held…

RB
Retired Senior Executive

Sue Gross has provided transcript services for me for work I’ve done for national magazines and newspapers. I’ve relied upon her to be speedy and accurate – and she is both. She is professional, extraordinarily capable and easy to deal with, having a strong work ethic and a diligence that then makes my work as a journalist much easier. I highly recommend her services.

RU
Journalist

The spreadsheet completed for our Community Centre was very well done and easy to follow. It makes our job much easier and our budget tracking is much more manageable. We are grateful for the work Sue has done for us and have no hesitation in recommending her.

Jan Olsen, Vice-President
Burrum District Community Centre Association Inc

I have used Sue Gross’s secretarial services on a number of occasions. My experience is that Sue produces sound work and is prepared to go “beyond the call of duty” in helping to meet deadlines and to be accommodating in all dealings. She is a pleasure to deal with and I cannot recommend her too highly.

Les Savage
Les Savage Editing & Proofreading